Updated guidelines when visiting the APS building

APS Executive team has made the decision to suspend the vaccination policy now that the Government of Alberta has lifted all mandatory public health restrictions. In addition, masking is no longer required inside the APS building, except for in meeting rooms when physical distancing cannot be maintained. Anyone who chooses to wear a mask based on personal preference or vulnerability is welcome to do so.

Like APS staff, members of the public who enter the building will not have to show proof of vaccination, nor will they be required to wear a mask unless they wish to do so. Protective measures such as plexiglass dividers are in place in the reception area and in the plan member one-on-one meeting rooms.

Staff, contractors and visitors are to complete the established daily self-assessment prior to entering the building. If anyone is experiencing symptoms listed in the self-assessment, they are not to enter the building.

We are committed to:

• Ensuring pensioners continue to receive their monthly payments
• Providing ongoing pension benefit services to plan members
• Providing updates to all stakeholders on critical APS operations
  

Caring for our staff

At APS, we rely heavily on our people who provide direct services to plan members, pensioners and employers. Healthy staff working in a healthy environment is the first step toward providing quality and timely services to the people we serve.

We have already identified and are supporting critical operational areas by sharing the most up-to-date health and safety practices such as proper handwashing and social distancing, having staff work from home, and educating staff on proper procedures for identifying and reporting potential risk through the proper channels.

Caring for plan clients and their employers, members and pensioners

Our staff take pride in providing quality services to our clients and their members, pensioners and employers. Our goal is that pensioners continue to receive their monthly payments, that members receive timely responses to their inquiries, that employers can continue to remit critical pension data, and that our pension plan clients are kept up-to-date on APS activities.

Next steps

APS will continue to monitor this dynamic situation and respond accordingly. We are committed to providing timely and accurate updates in the event any of our processes are affected.