About Us

Who We Are

Alberta Pensions Services Corporation (APS) guides the pension experience on behalf of Alberta's public sector pension plans. APS was incorporated in 1995 under Alberta's Business Corporations Act with the Government of Alberta as the sole Shareholder.

What We Do

We provide administrative services to more than 500 participating employers across Alberta.

We also provide pension-related services to over 370,000 members and pensioners. We manage approximately $6 billion in pension plan funds annually through receipts and disbursements to and from employers, members and other pension plans.

Just a few of the trusted pension services we provide include:

  • Contributions management
  • Member, pensioner and employer information management
  • Member, pensioner and employer communications
  • Benefit calculations
  • Benefit disbursements
  • Plan board services
  • Policy development and implementation
  • Communications design and delivery
  • Compliance, regulatory and plan financial reporting

How We Serve

APS provides pension administration services to nine public sector pension plans, including two supplementary retirement plans. These services are provided under contracts with the Alberta Crown and with three corporations established by the Joint Governance of Public Sector Pension Plans Act (Alberta):

Why We Do It

We are committed to guiding the pension experience on behalf of Alberta's public sector pension plans. To do that, we are guided by our vision, mission, and values.

Our vision

Relentlessly pursuing excellence in pension benefits administration, to serve those who serve Albertans.

Our mission

As a pension benefits administrator serving Albertans, we are knowledgeable, caring professionals committed to guiding the pension experience, delivering the highest standard of accurate, cost-effective service.

Our values

These principles are the foundation of our daily operations, guiding our decisions and actions to consistently exceed expectations and drive continuous improvement.

SERVICE - We make every interaction count

  • Proactively Anticipate Needs
    We deliver exceptional service through collaboration by anticipating and exceeding the needs of those we serve
  • Care
    We are inclusive and passionate about each other’s success and the success of those we serve

QUALITY - What we do, we do well

  • Take Pride
    We take pride in being a centre of excellence and celebrate a job well done
  • Pursue Excellence
    We pursue opportunities to help ourselves and each other grow in delivering knowledgeable, accurate and compliant service, that delivers value

ACCOUNTABILITY - We take responsibility

  • Own It
    We work together to adapt to change and deliver workable innovative solutions
  • Deliver Outcomes
    We focus on outcomes and empower each other through respectful, candid feedback to deliver on our commitments

We are driven by our values to always do the right thing.